Legal

Privacy Policy.

How Etuners Australia handles your personal information.

Who We Are

Etuners Australia (MVRL:57408) is a vehicle tuning and performance workshop located at 40 Pavesi St, Smithfield NSW 2164. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or our services.

Information We Collect

When you submit an enquiry or quote request through our website, we collect the details you provide — typically your name, email address, phone number, vehicle details, and your message.

We do not collect payment details through this website. Any payments are handled directly at our workshop.

How We Use Your Information

We use your information to respond to your enquiry, prepare quotes, book in work, and communicate with you about services you have requested. We may also keep a record of your enquiry so we can provide better service if you return to us.

We do not sell, rent, or trade your personal information to third parties. We do not use your details for third-party marketing.

How We Store and Protect Your Information

Enquiry details are stored securely and access is restricted to Etuners staff. We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Emails and Communication

When you submit an enquiry, we may send you a confirmation email and follow-up correspondence relating to your request. We only email you in connection with your enquiry or work on your vehicle.

Access and Corrections

You can ask us at any time what personal information we hold about you, request a correction, or ask us to delete it. Contact us at sydney@e-tuners.com.au or on 0403 666 177 and we'll take care of it.

Optional Analytics and Consent

When configured, Google Analytics 4 loads only after you allow optional analytics. It measures page visits, phone and email link clicks, and successful contact enquiries, and may process cookie identifiers and device or network information.

Our custom analytics events do not include enquiry names, email addresses, phone numbers or messages. Query strings and URL fragments are excluded from the page locations we send. Advertising storage and advertising signals remain disabled.

Your analytics choice is stored locally for 180 days. Use the Analytics settings control to refuse or withdraw permission; essential website features remain available. Withdrawing stops future custom tracking and removes accessible Google Analytics cookies, but does not delete data already received by Google.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the website after changes are posted means you accept the updated policy.

Questions about your privacy?

Contact us at sydney@e-tuners.com.au, call 0403 666 177, or visit us at 40 Pavesi St, Smithfield NSW 2164.

Contact Us →

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